Veydor

Can’t withdraw your money from a trading platform?

Plain-language guide · updated 27 October 2026

Short answer

If a platform only lets you withdraw after you first pay fees, tax or a deposit, those are the known signs of a fake trading platform. The balance on such a platform is often just a number on a screen; paying more usually does not bring the money back and makes the loss bigger. Pay nothing more, keep everything you have, report it, and check in the regulator’s register yourself whether the platform has a licence.

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Go to the check

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How it usually goes

It often starts with an advert, an investment group on WhatsApp or Telegram, or someone you met online. You deposit a small amount and see it grow fast on the platform. A small withdrawal sometimes still works; after that there is always a new reason why you must pay first.

The signs

Paying before you can withdraw. Fees, tax, a deposit, a ‘verification’ or a ‘check’.

Remarkably fast growth. The balance rises every day, whatever the market does.

A guide. An ‘account manager’ or ‘mentor’ who urges you to put in more.

No licence. The platform is not in the register of the financial regulator in your country.

What you can do now

Pay nothing more. Not even when a ‘final’ payment is asked for.

Keep everything. Screenshots of the platform, the messages, the addresses you sent to and the transaction IDs. See reporting crypto theft.

Report it. Report it to the police and to your country’s official fraud-reporting service; where that is differs per country.

Your bank or your platform. Did you pay through your bank or a known crypto platform, report it there too, through the number on their official site.

Watch out for a second scammer

After such a loss a second scammer often follows: a ‘lawyer’, a ‘recovery agency’ or someone posing as a regulator or the police, who offers to get your money back for an upfront payment or in exchange for your seed phrase. A transaction on the blockchain cannot be reversed, by anyone. See someone offers to recover my crypto.

Frequently asked questions

The platform says I must pay tax first. Is that right?

No. You pay tax to the tax authority itself, never to a platform to release your money. This is a known sign of a fake trading platform.

Can I still get my money back?

Usually not. If you paid through a bank, report it to your bank as soon as possible; sometimes something is still possible there. Whoever offers to get it back through the blockchain is often a second scammer.

How do I check whether a platform has a licence?

In the register of the financial regulator in your country, on its own site, through the address you type yourself. If the platform is not in it, it has no licence there.

Can Veydor check the platform?

Veydor checks a link against known official and imitated addresses of large wallets, exchanges and apps, with the link check. An unknown trading platform is usually not in that list; the regulator’s register says more about it.